FAQ

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Which product should I choose? What does this ingredient do? Are your ingredients natural? To help solve some of these questions you’ll find answers to some of the most common questions people have about how to care for their pets’ skin.

GENERAL

How long before I see results?

Every animal’s skin is different, so how quickly you see improvement varies per pet. We have however designed our products to ensure you will see a visible improvement in your pet’s skin within one life cycle of the skin, which takes 20 days. When it comes to the skin and its challenges please bear in mind that an overnight ‘cure’ does not exist. The skin needs time to find a balance again, plus other factors might come into play – what other products you have used on your pet, what diet are you feeding them etc. We try and make our products as effective as possible, providing your pets with a long term and sustainable solution, but we do ask you to be patient and persistent. Make sure to use the products often, a few times a day in the beginning even, and make sure to continue to use them even when the skin improves. And if you feel the products really have made no difference, please know that we have a 30 Day Money Back Guarantee. 

Should I use the Gel or the Spray, or both?

We get asked this question a lot, understandably.  The Gel is designed to soothe sore and itchy skin.  It can be used on broken skin to aid wound healing and is perfect to use on the face and paws, as well as the rest of the body. The cooling gel texture calms inflamed skin quickly and nourishes the area to help bring it back to health.

The Spray is great at stopping the itch / scratch cycle quickly and is easy to use on larger areas of unbroken skin.

They work very well together, as the spray sinks quickly into the skin, and once absorbed, the gel sits nicely on top to further protect the skin and to promote healing.

 

ANICURA

When and why did we start Anicura?

Although Anicura was first established in 2011, it was not until we adopted our Bella in 2013 that we realised the need for a high quality natural skincare range that works with the skin instead of against it. Despite the pet industry being flooded with skin and coat care products, none appeared to live up to our expectations obtained from having worked with natural ingredients for over 10 years through our sister company and human skincare brand Salcura Natural Skin Therapy.

Using the 10 years of human skin care experience and working closely together with only the best suppliers from around the world, we have been able to create a skincare range specifically developed for pets. Knowing that a dog or cat’s skin can be even more delicate than our own, it is of vital importance we only use the gentlest ingredients and leave out the harsh chemicals with all the unpronounceable names! Being surrounded by animals all day, every day, makes us incredibly passionate about what we do and we sincerely hope that after you have used our products you will become that passionate as well!

Cat

Is it safe if my cat licks the products off the skin?

Yes, our products are designed so that they are safe if ingested.  Of course we want the products to have time to work, so if your cat is a ‘licker’, then we recommend using a distraction technique straight after applying the product, such as feeding or playing with them so that the product has time to absorb into the skin.

Dog

Is it safe if my dog licks the products off the skin?

Yes, our products are designed so that they are safe if ingested.  Of course we want the products to have time to work, so if your dog is a ‘licker’, then we recommend using a distraction technique straight after applying the product, such as feeding, taking for a walk or playing with them so that the product has time to absorb into the skin.

Will my pet’s fur grow back?

Our products are designed to improve the health of the skin, which gives the hair a better environment in which to grow.  Many customers have reported that their pet’s fur has grown back.

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